Refund Policy
What to expect if you need to cancel or request a refund.
Last updated: October 1, 2026
One-time plans
If you cancel before we have started work, you can request a full refund within 7 days of payment. Once work has begun, fees cover time and resources already committed, so they are generally not refundable. If we cannot deliver what was agreed, we will make it right or refund the part that was not delivered.
Monthly services and CRM
Monthly services can be cancelled at any time with written notice before the next billing date. We do not issue partial-month refunds, and service continues until the end of the paid period.
Advertising spend
Money paid directly to advertising platforms such as Google or Meta is not collected by us and cannot be refunded by us.
How to request a refund
Email support@impactablereferrals.com with your name, the plan you purchased and the reason for your request. We will reply within 3 business days.
Processing time
Approved refunds are returned to your original payment method within 5 to 10 business days, depending on your bank.
Contact us
Impactable Referrals
3770 Virginia Beach Blvd, Virginia Beach, VA 23452, USA
support@impactablereferrals.com | 703 612 7292